TERMS AND CONDITIONS

الشروط والأحكام

Tamreen Platform Tamreen Sports Consulting Company (شركة تمرين للاستشارات الرياضية)

Effective Date: May 8, 2026 Last Updated: May 8, 2026 Document Version: 1.1

PREAMBLE

These Terms and Conditions ("Terms") constitute a legally binding agreement between Tamreen Sports Consulting Company (شركة تمرين للاستشارات الرياضية) ("Tamreen") and any individual who accesses, registers on, or uses the Tamreen Platform. These Terms govern all access to and use of the Platform, including the mobile application, website, and all related features and services.

By accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms and all policies incorporated herein by reference. If you do not agree, you must not access or use the Platform.

Governing Law Notice: These Terms are governed by the laws of the State of Kuwait, including the Kuwait Civil Code (Decree No. 67 of 1980), the Kuwait Commercial Code (Decree No. 68 of 1980), the Kuwait Electronic Transactions Law (Law No. 20 of 2014), and the Kuwait Consumer Protection Law (Law No. 39 of 2014).

1. DEFINITIONS

In these Terms, unless the context otherwise requires, the following terms have the meanings set out below:

1.1 "Tamreen" or "the Company" means Tamreen Sports Consulting Company (شركة تمرين للاستشارات الرياضية), a company incorporated under the laws of the State of Kuwait, Commercial Registration No. —, and the owner and operator of the Platform.

1.2 "Platform" means the Tamreen mobile application, website, backend infrastructure, and all associated digital services, features, interfaces, and tools operated by or on behalf of Tamreen.

1.3 "User" means any individual who creates an Account on the Platform to access Services as an end user.

1.4 "Service Provider" means any coach, personal trainer, nutritionist, physiotherapist, or other professional who has been formally approved by Tamreen to offer Services and Programs through the Platform under an independent contractor arrangement.

1.5 "Program" means any digital training plan, fitness program, nutrition plan, structured wellness content, or similar structured offering created by a Service Provider and made available through the Platform.

1.6 "Content" means all text, images, photographs, videos, audio recordings, data, program materials, and any other materials uploaded, created, posted, or made available on the Platform by any party, including Tamreen, Service Providers, and Users.

1.7 "Account" means the individual registered user profile created by and assigned to a single person on the Platform.

1.8 "Services" means all features, functionality, and offerings available through the Platform, including access to Programs, Content, and any additional features that Tamreen may introduce from time to time, such as live consultations or one-to-one coaching sessions.

1.9 "Subscription" means a recurring paid plan that grants a User access to premium features and Services on the Platform for the duration of the applicable billing cycle.

1.10 "Free Trial" means a time-limited promotional period during which a User may access designated premium features of the Platform at no charge, subject to the conditions in Section 10.

1.11 "Fees" means all charges payable by a User in connection with their use of the Platform, including Subscription fees and any applicable taxes or levies.

1.12 "Merchant of Record" means Tamreen in its capacity as the entity responsible for collecting payment from Users on behalf of the Platform.

1.13 "Personal Data" has the meaning given to it in the Privacy Policy.

1.14 "Coach Agreement" means the separate written agreement entered into between Tamreen and each Service Provider governing the terms of the Service Provider's participation on the Platform.

1.15 "Consent Record" means the electronic log generated by the Platform when a User accepts these Terms or any material update, as described in Section 2.5.

1.16 "Terms" means these Terms and Conditions, as updated from time to time in accordance with Section 2.4.

2. ACCEPTANCE OF TERMS AND DIGITAL CONSENT

2.1 Mandatory Acceptance

Access to and use of the Platform is conditional on your prior acceptance of these Terms. Acceptance is given electronically, entirely within the Platform interface, and does not require a physical signature, handwritten signature, wet-ink execution, or any external signing process of any kind.

2.2 Mechanism of Acceptance

Acceptance is recorded when a User completes one or more of the following actions within the Platform:

(a) checks the designated acceptance checkbox displayed during Account registration or onboarding;

(b) clicks or taps the "I Agree," "Accept," or equivalent acceptance button presented in the Platform interface; or

(c) completes any in-app acceptance or onboarding flow that Tamreen may designate as its consent mechanism from time to time.

By completing any of these in-platform actions, you confirm that you have read, understood, and agreed to be legally bound by these Terms, the Privacy Policy, the Health Disclaimer, the Payment and Refund Policy, and any other policies referenced herein and incorporated by reference into these Terms.

2.3 No Access Without Acceptance

If you do not accept these Terms through the designated in-platform mechanism, you will not be permitted to create an Account or access the Platform. If you have already created an Account but no longer agree to these Terms, you must stop using the Platform and contact Tamreen to close your Account.

2.4 Updates to These Terms

Tamreen reserves the right to modify or update these Terms at any time. Where Tamreen determines that a change is material, it will provide advance notice through one or more of the following channels: an in-app notification, a banner or pop-up within the Platform, or an email to your registered address. The updated Terms will take effect on the date stated in the update notice.

Where a change is material, you may be required to re-accept the updated Terms through the in-platform acceptance mechanism before you may continue using the Platform. Continued use of the Platform after the effective date of any update constitutes your acceptance of the updated Terms, regardless of whether a formal re-acceptance prompt was presented.

Tamreen is the sole judge of what constitutes a material change for the purposes of this clause.

2.5 Consent Logging

Each time a User accepts these Terms or any updated version, the Platform will automatically generate a Consent Record that may include:

(a) the User's account identifier;

(b) the date and time of acceptance (timestamp);

(c) the version number and effective date of the document accepted;

(d) the mechanism of acceptance (e.g., checkbox, acceptance button, in-app flow);

(e) device type, operating system, and application version;

(f) session metadata; and

(g) the User's IP address, where technically available.

Consent Records are retained by Tamreen and constitute evidence of a User's agreement to these Terms. By using the Platform, Users agree to the creation and retention of Consent Records as described in this Section.

3. ELIGIBILITY

3.1 Minimum Age

To create an Account and use the Platform, you must be at least eighteen (18) years of age.

3.2 Minor Users — Conditional Provision

3.3 Representations on Registration

By creating an Account, you represent and warrant that:

(a) you meet the minimum age requirement in this Section;

(b) you have the legal capacity to enter into a binding agreement under the laws of the State of Kuwait;

(c) all information you provide during registration is accurate, current, and complete; and

(d) you are not a person who has previously been suspended or permanently removed from the Platform by Tamreen.

3.4 Right to Refuse or Remove

Tamreen reserves the right, in its sole discretion, to decline registration, suspend, or permanently remove any Account where eligibility requirements are not met or where Tamreen has reasonable grounds to believe that eligibility representations are false or misleading. Tamreen is under no obligation to verify eligibility representations made by a User.

4. ACCOUNT REGISTRATION AND SECURITY

4.1 Registration Accuracy

You must provide accurate, current, and complete information when creating your Account and must keep that information updated. Providing false, inaccurate, or misleading information is a breach of these Terms and may result in immediate Account suspension or termination.

4.2 Account Security

You are solely responsible for:

(a) maintaining the strict confidentiality of your Account credentials, including your username, password, and any authentication codes;

(b) all activity that occurs under your Account, whether or not authorized by you; and

(c) any loss or damage suffered by Tamreen or any third party as a result of unauthorized access to your Account arising from your failure to maintain Account security.

4.3 Reporting Unauthorized Access

You must notify Tamreen immediately upon becoming aware of any unauthorized access to or use of your Account or any other security breach. Notification should be sent to support@Mytamreen.com. Tamreen shall not be liable for any loss or damage arising from your failure to comply with this Section.

4.4 Single-User Accounts

Each Account is registered to and for the use of a single individual. You may not share your Account credentials with, or permit access to your Account by, any other person. Multi-user or institutional access is not available on the Platform unless expressly offered by Tamreen as a separate feature.

4.5 Tamreen's Right to Rely on Account Activity

Tamreen is entitled to treat all activity conducted through your Account as authorized by you unless you have previously notified Tamreen of unauthorized access in accordance with Section 4.3.

5. PLATFORM ROLE AND NATURE OF SERVICES

5.1 Platform as Intermediary

Tamreen operates a digital marketplace platform that facilitates connections between Users and Service Providers for the purpose of accessing fitness, nutrition, and wellness-related Programs and Services. Tamreen's role is that of a technology platform and intermediary only.

5.2 Tamreen Does Not Provide Health or Fitness Services

Tamreen does not itself provide fitness training, nutritional counseling, physiotherapy, medical advice, psychological support, or any other health or wellness services. All such services and Content are created and provided independently by Service Providers. Service Providers operate as independent contractors and are not employees, agents, or representatives of Tamreen. Tamreen has no authority over, and is not responsible for, any professional judgment, advice, or method applied by any Service Provider.

5.3 No Endorsement or Guarantee

The availability of a Service Provider or Program on the Platform does not constitute Tamreen's endorsement, certification, recommendation, or warranty of that Service Provider, their qualifications, any Program, or any results associated with it. Tamreen does not guarantee the quality, accuracy, professional standards, or suitability of any Service Provider, Program, or Content available on the Platform.

5.4 Platform Evolution

The Platform currently offers access to digital Programs created by Service Providers. Tamreen may, at its discretion and without prior notice or obligation, introduce, modify, suspend, or discontinue features at any time, including but not limited to live consultation services, one-to-one coaching, group sessions, or any other functionality.

5.5 Service Availability

Access to specific Services, Programs, or features may vary by region, device, or Subscription plan. Tamreen does not guarantee uninterrupted, error-free, or continuous access to the Platform or any specific feature.

6. SERVICE PROVIDER REQUIREMENTS AND RESPONSIBILITIES

6.1 Independent Contractor Status

Service Providers are independent contractors and not employees, agents, partners, or legal representatives of Tamreen. Nothing in these Terms, the Coach Agreement, or any other arrangement between Tamreen and a Service Provider shall be construed as creating an employment relationship, agency, partnership, or joint venture.

6.2 Onboarding and Approval

All Service Providers are subject to Tamreen's onboarding and approval process. Submission of an application does not guarantee approval. No Program or Content created by a Service Provider will be published or made available to Users until the Service Provider has been formally approved by Tamreen in writing.

Following approval, a Service Provider may prepare and upload Programs for publication. Tamreen reserves the right, in its sole discretion, to reject, require modification of, or remove any Program or Content at any time, with or without stated reason, without liability to the Service Provider.

6.3 Service Provider Obligations and Warranties

Each Service Provider represents, warrants, and is solely responsible for ensuring that:

(a) they hold all professional qualifications, licenses, certifications, and permits required under applicable Kuwait law and any applicable sector-specific regulations to provide the services they offer through the Platform;

(b) all Content and Programs they create are accurate, professionally appropriate, and comply with applicable professional and regulatory standards;

(c) they maintain their qualifications and licenses in good standing for the duration of their engagement with the Platform;

(d) they comply with all applicable laws and regulations of the State of Kuwait, including those relating to health services, consumer protection, data protection, and commercial activity; and

(e) they immediately notify Tamreen of any change in their professional status, licensing, or of any regulatory investigation or adverse action that may affect their ability to provide services through the Platform.

6.4 Tamreen's Verification Role Is Limited

Tamreen conducts an initial review of Service Provider credentials as part of the onboarding process. This review is a commercial screening process only. Tamreen does not guarantee the accuracy, currency, or completeness of any credentials or representations submitted by a Service Provider. Tamreen's onboarding review does not constitute a professional endorsement, clinical certification, or guarantee of competence of any Service Provider.

6.5 Coach Agreement Governs Service Providers

The relationship between Tamreen and each Service Provider is governed by the separate Coach Agreement (اتفاقية مقدم الخدمة). In the event of any conflict between these Terms and the Coach Agreement with respect to a Service Provider's obligations, the Coach Agreement shall prevail as between Tamreen and that Service Provider.

6.6 No Liability for Service Provider Conduct

Tamreen is not liable for any act, omission, negligence, professional error, misconduct, or breach by any Service Provider in the delivery of services or Content to Users. A User's primary recourse in respect of claims arising from a Service Provider's conduct is against that Service Provider directly.

7. USER CONDUCT AND PROHIBITED ACTIVITIES

7.1 Lawful Use

Users agree to use the Platform only for lawful purposes and in strict accordance with these Terms. You are responsible for ensuring that your use of the Platform complies with all applicable laws of the State of Kuwait.

7.2 Prohibited Activities

You must not:

(a) use the Platform for any purpose that is unlawful under the laws of the State of Kuwait or any applicable jurisdiction;

(b) upload, post, transmit, or otherwise make available any Content that is harmful, offensive, defamatory, obscene, fraudulent, or that infringes or misappropriates the intellectual property or other rights of any person;

(c) attempt to gain unauthorized access to the Platform, any User or Service Provider account, Tamreen's servers or infrastructure, or any system connected to or integrated with the Platform;

(d) interfere with, disrupt, or damage the operation, security, or integrity of the Platform or any connected network or system;

(e) use automated tools, bots, scrapers, crawlers, or other automated means to access, collect, copy, or extract any data or Content from the Platform without Tamreen's prior written consent;

(f) impersonate any person or entity, or falsely represent your affiliation with any person or entity;

(g) share your Account credentials with, or permit access to your Account by, any other person;

(h) use any Program, Content, or data obtained from the Platform for commercial purposes, resale, redistribution, or reproduction without Tamreen's prior written authorization;

(i) engage in any activity that could damage Tamreen's reputation, brand, or commercial interests; or

(j) circumvent, remove, deactivate, or otherwise interfere with any security, copy-protection, or rights-management feature of the Platform or its Content.

7.3 User-Submitted Content

Where the Platform permits Users to submit, post, or upload Content (including reviews, comments, or feedback), you represent and warrant that:

(a) you own or have all necessary rights to submit such Content;

(b) the Content is accurate and does not infringe any third-party rights; and

(c) the Content does not violate any applicable law or these Terms.

By submitting Content to the Platform, you grant Tamreen a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to use, reproduce, display, modify, and distribute such Content for the purposes of operating, improving, and promoting the Platform.

7.4 Enforcement

Tamreen reserves the right to remove any User-submitted Content that it determines, in its sole discretion, to be in violation of these Terms or otherwise inappropriate, without prior notice and without liability to the User.

8. CONTENT AND INTELLECTUAL PROPERTY

8.1 Tamreen's Proprietary Rights

The Tamreen name, logo, trademarks, trade names, service marks, and all related visual identity elements, design assets, and brand materials are the exclusive proprietary property of Tamreen. No User or Service Provider may use, reproduce, copy, modify, or display any Tamreen brand materials without Tamreen's prior written authorization. Unauthorized use of Tamreen's brand assets constitutes infringement of Tamreen's intellectual property rights.

8.2 Platform Ownership

The Platform, including its software, codebase, design, interface, architecture, databases, and all Content created by or on behalf of Tamreen, is owned by Tamreen or its licensors and is protected under applicable intellectual property laws. Nothing in these Terms transfers any ownership interest in the Platform or Tamreen's intellectual property to any User or Service Provider.

8.3 Service Provider Content — Ownership Assignment

Subject to the express terms of the Coach Agreement, all Programs and Content created by Service Providers specifically for publication on the Platform — excluding general explanations of individual exercises that are part of the public domain — are owned by Tamreen upon creation and first publication on the Platform. Service Providers accept this arrangement as a condition of their participation on the Platform, and the Coach Agreement contains the necessary assignment provisions giving effect to this ownership structure.

8.4 License Granted Back to Service Providers

Following the assignment described in Section 8.3, Tamreen grants each Service Provider a limited, non-exclusive, non-transferable, revocable license to access and use the Content they created solely for the purpose of delivering their Services through the Platform and in accordance with the Coach Agreement. This license does not permit a Service Provider to use, reproduce, or commercialize Platform Content outside the Platform without Tamreen's prior written consent.

8.5 User License

Users are granted a limited, non-exclusive, non-transferable, revocable license to access and view Content and Programs on the Platform solely for their own personal, non-commercial use. This license does not permit:

(a) copying, downloading, screen-recording, reproducing, or duplicating any Content beyond personal viewing on the Platform;

(b) distributing, sharing, transmitting, or making Content available to any third party by any means;

(c) modifying, editing, translating, or creating derivative works based on any Content;

(d) using Content for any commercial purpose; or

(e) removing, altering, or obscuring any intellectual property notice or attribution appearing on any Content.

8.6 Feedback and Suggestions

Any feedback, ideas, suggestions, recommendations, or other submissions you provide to Tamreen regarding the Platform or its Services are provided voluntarily. You agree that Tamreen may use, implement, reproduce, modify, and commercialize such submissions without restriction, without attribution, and without any compensation or obligation to you. You waive any moral or similar rights in such submissions to the extent permitted by applicable law.

9. SUBSCRIPTIONS, BILLING, AND PAYMENTS

9.1 Subscription Plans

Certain features and Services on the Platform are accessible only through a paid Subscription. Available Subscription plans, billing cycles, and applicable Fees are displayed within the Platform and are subject to change in accordance with Section 9.6.

9.2 Merchant of Record and Payment Processing

Tamreen acts as the Merchant of Record for all Subscription purchases made through the Platform. Payments are processed through MyFatoorah or such other payment processor as Tamreen may designate from time to time. By completing a Subscription purchase, you agree to the applicable terms and conditions of the designated payment processor in addition to these Terms.

9.3 Recurring Billing and Auto-Renewal

Subscriptions are billed on a recurring basis at the frequency selected at the time of purchase (e.g., monthly or annually). By subscribing, you expressly authorize Tamreen to automatically charge the applicable Fees to your designated payment method on or around the same date in each billing cycle, without further action from you, until you cancel your Subscription in accordance with Section 9.8.

You are responsible for ensuring your payment method remains valid and has sufficient funds. Tamreen reserves the right to suspend or terminate your Subscription if payment cannot be successfully processed.

9.4 Currency and Taxes

All Fees are displayed in Kuwaiti Dinars (KWD) unless otherwise stated on the Platform. You are responsible for all applicable taxes, levies, or duties associated with your Subscription purchase as required under applicable law.

9.5 Failed Payments

If a scheduled payment fails, Tamreen may, without prejudice to its other rights:

(a) attempt to re-process the payment within a reasonable retry window;

(b) notify you of the failed payment and provide an opportunity to update your payment method; or

(c) suspend access to Subscription features until payment is successfully processed.

Tamreen is not liable for any disruption to your Platform access resulting from a failed payment attributable to your payment method or financial institution.

9.6 Pricing Changes

Tamreen reserves the right to change Subscription Fees at any time. Tamreen will provide notice of a pricing change through the Platform or via your registered email address at least fourteen (14) calendar days before the change takes effect. If you do not cancel your Subscription before the new pricing takes effect, your continued use of the Platform constitutes your acceptance of the updated Fees.

9.7 Refund Policy

All Subscription Fees are non-refundable except as expressly provided in the Payment and Refund Policy, which forms part of these Terms and is incorporated herein by reference. There are no refunds for partial billing periods, unused portions of a billing cycle, or cancellations made after a renewal has been processed.

9.8 Cancellation

You may cancel your Subscription at any time through the Platform's account settings or by contacting Tamreen at support@Mytamreen.com. Cancellation takes effect at the end of the current billing cycle. You will retain access to Subscription features until the end of the paid period. Cancellation does not entitle you to a refund of Fees already charged.

9.9 Promotions and Discounts

Tamreen may, from time to time, offer promotional pricing, discount codes, or special offers at its sole discretion. Such promotions are subject to any additional terms communicated at the time of the offer. Tamreen reserves the right to withdraw or modify any promotion at any time without notice.

10. FREE TRIAL

10.1 Availability

Tamreen may, at its sole discretion, offer Users a free trial period ("Free Trial") to access designated premium features of the Platform at no charge for a specified duration. The availability, duration, eligible features, and any other conditions of any Free Trial will be communicated within the Platform at the time of the offer.

10.2 Eligibility

Free Trials are available only to new Users who have not previously registered an Account on the Platform. Tamreen reserves the right to determine Free Trial eligibility in its sole discretion and to restrict Free Trial access to one (1) per person, household, device, payment method, or registered email address.

10.3 No Duplicate or Stacked Free Trials

A User may not circumvent the single-use limitation by creating multiple Accounts, using different email addresses, using different devices, or by any other method. If Tamreen determines, in its sole discretion, that a User has accessed or attempted to access more than one Free Trial in violation of this Section, Tamreen may immediately terminate the relevant Account(s) and may charge the applicable standard Subscription Fees retroactively for any period of unauthorized Free Trial access.

10.4 Automatic Conversion to Paid Subscription

Unless you cancel your Subscription before the Free Trial period expires, your Free Trial will automatically convert to a paid Subscription at the applicable standard rate on the first day following the end of the Trial period. By registering for a Free Trial with a payment method on file, you expressly authorize Tamreen to charge your designated payment method for the first paid billing cycle without further notice, unless cancellation is completed before the trial ends.

10.5 Cancellation Before Trial Ends

To avoid being charged, you must cancel before the Free Trial period expires. Cancellation must be completed through the Platform's account settings or by contacting Tamreen at support@Mytamreen.com. The precise cancellation deadline will be displayed within the Platform at the time of Free Trial registration. Cancellation requests received after the first billing charge has been processed will be treated in accordance with the standard cancellation and refund terms in Section 9.8.

10.6 Payment Method Disclosure

If a payment method is required to register for a Free Trial, this requirement will be clearly disclosed at the point of registration. Tamreen will not charge your payment method during the Free Trial period.

10.7 Tamreen's Right to Modify or Withdraw

Tamreen reserves the right to modify the terms, duration, or eligible features of any Free Trial offer, or to withdraw a Free Trial offer entirely, at any time without notice. Any such change will not affect a Free Trial already in progress at the time the change takes effect.

11. HEALTH AND FITNESS DISCLAIMER

11.1 Nature of Content — Informational Only

The Platform provides access to fitness, nutrition, and wellness-related Programs and Content for informational and educational purposes only. Nothing available on the Platform constitutes medical advice, clinical diagnosis, medical treatment, therapeutic intervention, or a substitute for consultation with a qualified and licensed healthcare professional.

11.2 Consult a Healthcare Professional

Before starting any fitness or nutrition program available through the Platform, you are strongly advised to consult a qualified and licensed healthcare professional, and must do so if any of the following apply:

(a) you have any pre-existing medical condition, illness, or chronic health issue;

(b) you have suffered any injury, physical limitation, or recent surgery;

(c) you are pregnant, postpartum, or breastfeeding; or

(d) you are taking any prescription medication or undergoing any form of medical treatment.

11.3 Assumption of Risk

You acknowledge and accept that fitness and nutrition activities carry inherent physical risks, including the risk of injury, illness, and adverse health outcomes. You voluntarily and knowingly assume all risks associated with your use of Programs and Content on the Platform. You use all Programs and Content entirely at your own risk.

11.4 No Liability for Health Outcomes

To the maximum extent permitted by the laws of the State of Kuwait, Tamreen, its officers, employees, and agents shall not be liable for any injury, illness, deterioration in health, death, or any other adverse physical or mental health outcome arising from or connected to a User's access to or use of any Program or Content on the Platform, whether provided by Tamreen or any Service Provider.

11.5 Wellness Services, Not Medical Services

Unless a Service Provider explicitly represents that they hold a specific licensed medical or clinical qualification, all Services provided by Service Providers through the Platform are wellness and fitness services only and do not constitute medical services. Users are responsible for independently verifying the qualifications and credentials of any Service Provider before engaging with their Programs or Content.

11.6 Full Health Disclaimer

The full terms of Tamreen's health and fitness disclaimer are set out in the separate Health Disclaimer document, which forms part of these Terms and is incorporated herein by reference.

12. PRIVACY AND DATA PROTECTION

12.1 Privacy Policy

Tamreen collects, stores, uses, and processes Personal Data in accordance with its Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. Users should read the Privacy Policy carefully before using the Platform.

12.2 Consent to Data Processing

By using the Platform and accepting these Terms through the in-platform consent mechanism, Users consent to the collection and processing of their Personal Data as described in the Privacy Policy.

12.3 Data Security

Tamreen implements commercially reasonable technical and organizational measures to protect Personal Data against unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission or storage method is completely secure. Tamreen cannot guarantee the absolute security of data transmitted to or stored on the Platform, and is not liable for unauthorized third-party access that occurs despite reasonable security measures being in place.

12.4 User Consent Document

Tamreen may present Users with a separate User Consent document providing additional detail on specific data processing activities, health-related data handling, and consent rights. Where presented, acceptance of the User Consent document is required as part of the Platform onboarding process and is obtained through the in-platform consent mechanism.

13. LIMITATION OF LIABILITY

13.1 Platform Provided "As Is"

The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable Kuwait law, Tamreen makes no warranty, express or implied, regarding the Platform or any Services, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy of Content, uninterrupted availability, or non-infringement.

13.2 Exclusion of Indirect and Consequential Damages

To the maximum extent permitted by the laws of the State of Kuwait, Tamreen shall not be liable to any User or third party for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to:

(a) the use of or inability to use the Platform;

(b) any Service Provider's conduct, advice, or Content;

(c) unauthorized access to or alteration of a User's data;

(d) any errors, inaccuracies, or omissions in any Content;

(e) any interruption, suspension, or discontinuation of the Platform or any feature; or

(f) any other matter relating to the Platform,

even if Tamreen has been advised of the possibility of such damages.

13.3 Aggregate Liability Cap

To the maximum extent permitted by applicable law, Tamreen's total aggregate liability to any User for all claims arising from or related to these Terms or the Platform shall not exceed the total amount of Fees paid by that User to Tamreen in the twelve (12) months immediately preceding the event giving rise to the claim.

13.4 Carve-Outs

Nothing in these Terms shall exclude or limit Tamreen's liability for:

(a) fraud or fraudulent misrepresentation by Tamreen;

(b) willful misconduct or gross negligence by Tamreen; or

(c) any other form of liability that cannot be lawfully excluded or limited under the laws of the State of Kuwait.

14. INDEMNIFICATION

14.1 User Indemnity

You agree to indemnify, defend, and hold harmless Tamreen and its officers, directors, shareholders, employees, contractors, agents, and successors from and against any and all claims, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or connected to:

(a) your breach of any provision of these Terms;

(b) your use of the Platform, Programs, or Content;

(c) any Content you upload, post, or submit to the Platform;

(d) your violation of any applicable law or regulation; or

(e) any dispute or claim brought by a third party arising from your conduct on or in connection with the Platform.

14.2 Cooperation and Control

You agree to cooperate reasonably with Tamreen in the defense of any claim subject to this indemnity. Tamreen reserves the right, at its own expense, to assume exclusive control of the defense and settlement of any matter otherwise subject to your indemnity, in which case you waive any right to control such defense and agree not to settle any such matter without Tamreen's prior written consent.

15. SUSPENSION AND TERMINATION

15.1 Tamreen's Right to Suspend or Terminate

Tamreen reserves the right to suspend, restrict, or permanently terminate a User's Account or access to the Platform at any time, in its sole discretion, with or without prior notice, including but not limited to the following circumstances:

(a) the User has breached any provision of these Terms;

(b) Tamreen has reason to believe the Account is being used fraudulently, unlawfully, or in a manner that harms the Platform, Tamreen, other Users, or Service Providers;

(c) the User has failed to pay applicable Fees when due;

(d) Tamreen is required to take such action by applicable law or a competent authority; or

(e) Tamreen determines, in its sole discretion, that it is appropriate to do so for any operational, legal, or commercial reason.

15.2 User-Initiated Account Closure

You may request closure of your Account at any time by submitting a request through the Platform's account settings or by contacting Tamreen at support@Mytamreen.com. Tamreen will process your closure request within a reasonable period. Account closure does not affect any obligations or liabilities that arose before the closure date.

15.3 Effect of Termination

Upon termination of your Account by either party:

(a) your right to access the Platform and any Subscription services ceases immediately, or at the end of the current billing cycle as applicable;

(b) you will not be entitled to a refund of any prepaid Fees, except as expressly provided in the Payment and Refund Policy;

(c) Tamreen may, at its discretion, delete or anonymize your Account data in accordance with the Privacy Policy and applicable law; and

(d) any Content you have uploaded to the Platform remains subject to the intellectual property provisions of Section 8.

15.4 Survival of Provisions

The following provisions shall survive the termination or expiry of these Terms and any Account closure: Sections 8 (Content and Intellectual Property), 12 (Privacy and Data Protection), 13 (Limitation of Liability), 14 (Indemnification), 18 (Governing Law and Dispute Resolution), 19 (General Provisions), and any other provision that expressly or by necessary implication is intended to continue after termination.

16. PLATFORM MODIFICATIONS AND AVAILABILITY

16.1 Right to Modify the Platform

Tamreen reserves the right to modify, update, add to, remove, suspend, or permanently discontinue any part or all of the Platform, any feature, any Service, any Program, or any Content at any time, at its sole discretion and without prior notice.

16.2 No Liability for Platform Changes

Tamreen shall not be liable to any User for any modification, suspension, interruption, or discontinuation of the Platform or any feature, including any loss of access to previously available Content or Programs.

16.3 Maintenance and Downtime

Tamreen may take the Platform offline for scheduled or unscheduled maintenance. While Tamreen will make reasonable efforts to minimize the impact of downtime, it does not guarantee any specific level of availability or uptime.

17. THIRD-PARTY LINKS AND SERVICES

17.1 The Platform may contain links to or integrations with third-party websites, applications, or services. Tamreen has no control over the content, privacy policies, or practices of any third-party service and is not responsible for them.

17.2 The inclusion of a link to or integration with any third-party service does not constitute Tamreen's endorsement, recommendation, or approval of that service.

17.3 Your use of any third-party service is governed by the terms and policies of that third party. Tamreen is not liable for any loss, damage, or harm arising from your use of or reliance on any third-party service.

18. GOVERNING LAW AND DISPUTE RESOLUTION

18.1 Governing Law

These Terms shall be governed by and construed exclusively in accordance with the laws of the State of Kuwait, without regard to its conflict of law principles.

18.2 Exclusive Jurisdiction

Any dispute, claim, or controversy arising from or relating to these Terms, their interpretation, breach, or the use of the Platform shall be subject to the exclusive jurisdiction of the competent courts of the State of Kuwait.

18.3 Good-Faith Negotiation Prior to Legal Action

Before initiating any formal legal proceedings, the parties shall make a genuine effort to resolve any dispute through good-faith direct negotiation. A party wishing to initiate this process must notify the other party in writing, specifying the nature of the dispute. The parties shall have a period of thirty (30) calendar days from the date of written notice to reach a resolution before formal proceedings may be commenced.

18.4 Alternative Dispute Resolution (Conditional)

19. FORCE MAJEURE

19.1 Tamreen shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, fire, war, civil unrest, government action or restriction, epidemic or pandemic, power failures, internet service disruptions, cyberattacks, or failures of third-party infrastructure or services.

19.2 Tamreen will make reasonable efforts to resume normal performance as promptly as practicable following the cessation or resolution of the force majeure event.

20. GENERAL PROVISIONS

20.1 Entire Agreement

These Terms, together with the Privacy Policy, Health Disclaimer, Payment and Refund Policy, User Consent document, and any other policies referenced herein, constitute the entire agreement between the User and Tamreen with respect to the Platform and supersede all prior agreements, understandings, representations, and discussions of any kind.

20.2 Severability

If any provision of these Terms is found by a competent court in Kuwait to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

20.3 No Waiver

Tamreen's failure to enforce any provision of these Terms at any time shall not constitute a waiver of its right to enforce that provision or any other provision at any future time. No waiver by Tamreen is effective unless made in writing.

20.4 Assignment

Tamreen may assign, transfer, or sub-contract its rights or obligations under these Terms at any time without prior notice to or consent from Users, including in connection with a merger, acquisition, reorganization, or sale of assets. Users may not assign, transfer, or sub-contract any of their rights or obligations under these Terms without Tamreen's prior written consent.

20.5 Notices

All notices or communications to Tamreen under these Terms must be sent to the contact details set out in Section 21. Tamreen may send notices to Users at the email address registered to their Account. Users are responsible for ensuring their registered email address remains current and accessible.

20.6 Language

These Terms are issued in English. In the event of any conflict between the English version and any Arabic translation or other translated version, the English version shall prevail, unless otherwise required by applicable Kuwait law.

21. CONTACT INFORMATION

For any questions, concerns, or formal notices relating to these Terms, please contact Tamreen at:

Tamreen Sports Consulting Company شركة تمرين للاستشارات الرياضية

Commercial Registration No.: Defined in the Platform Email: support@Mytamreen.com Address: Kuwait, Kuwait