Legal document

HEALTH AND FITNESS DISCLAIMER

إخلاء المسؤولية الصحية واللياقية

Tamreen Platform Tamreen Sports Consulting Company (شركة تمرين للاستشارات الرياضية)

Document Version: 1.1 Effective Date: May 8, 2026

PREAMBLE

This Health and Fitness Disclaimer ("Disclaimer") forms an integral part of Tamreen's Terms and Conditions and is incorporated by reference into them. It is presented to all Users during Account registration and must be accepted through the in-platform digital consent mechanism before any Program or Content may be accessed.

The purpose of this Disclaimer is to clearly communicate the nature and limitations of the content and services available on the Platform, to define the scope of risk assumed by the User, and to set out the boundaries of Tamreen's and Service Providers' liability in relation to health and fitness outcomes.

Governing Law: This Disclaimer is governed by the laws of the State of Kuwait, including the Kuwait Civil Code (Decree No. 67 of 1980) and the Kuwait Consumer Protection Law (Law No. 39 of 2014). Applicable regulations from the Kuwait Ministry of Health and the Public Authority for Sport may also apply and will be confirmed upon legal review.

1. NATURE OF PLATFORM CONTENT

1.1 All Programs, training plans, nutrition guidance, exercise content, wellness materials, and any other content available on the Tamreen Platform (collectively, "Platform Content") are provided for general informational and educational purposes only.

1.2 Platform Content does not and is not intended to constitute:

(a) medical advice, diagnosis, or treatment;
(b) clinical or therapeutic intervention of any kind;
(c) physiotherapy, dietetic, or clinical nutrition services, unless explicitly provided by a Service Provider who holds the relevant licensed qualification; or
(d) a substitute for consultation with, or advice from, a qualified and licensed healthcare professional.

1.3 Tamreen is a technology platform. Tamreen does not practice medicine, physiotherapy, dietetics, psychology, or any other regulated health profession. All Programs and Content are created and provided independently by Service Providers who operate as independent contractors.

2. MEDICAL CONSULTATION REQUIREMENT

2.1 Before beginning any fitness program, exercise routine, or nutritional plan available through the Platform, you are strongly advised to consult a qualified and licensed healthcare professional.

2.2 Consultation with a healthcare professional is essential — and you should not begin any Program without obtaining medical clearance — if any of the following apply to you:

(a) you have any pre-existing medical condition, including but not limited to cardiovascular disease, diabetes, hypertension, respiratory conditions, metabolic disorders, or any chronic illness;
(b) you have experienced any recent injury, surgery, musculoskeletal limitation, or chronic pain;
(c) you are pregnant, in the postpartum period, or breastfeeding;
(d) you have a history of eating disorders or disordered eating patterns;
(e) you are currently taking any prescription medication, undergoing any form of medical treatment, or receiving care from a healthcare provider for any ongoing condition; or
(f) you have not engaged in regular physical activity for an extended period.

2.3 Use of the Tamreen Platform does not replace professional medical consultation. You are solely responsible for obtaining appropriate medical advice before and during your use of any Program.

3. ASSUMPTION OF RISK

3.1 You acknowledge and accept that fitness and physical exercise activities carry inherent risks, including but not limited to the risk of physical injury, musculoskeletal strain, cardiovascular events, illness, aggravation of pre-existing conditions, and in extreme cases, death.

3.2 Nutritional and dietary programs may not be suitable for all individuals. Individual responses to dietary changes vary and are affected by personal health status, medical history, genetics, and other factors that Tamreen and Service Providers cannot assess or account for.

3.3 By using the Platform and accepting this Disclaimer, you voluntarily, knowingly, and freely assume all risks associated with:

(a) participating in any fitness, exercise, or training program available on the Platform;
(b) following any nutritional plan, dietary guidance, or supplement recommendation available on the Platform; and
(c) applying any advice, technique, or information provided by a Service Provider through the Platform.

3.4 You are solely responsible for your own health, safety, and wellbeing at all times while using the Platform and participating in any Program.

4.1 To the maximum extent permitted by the laws of the State of Kuwait, neither Tamreen nor any of its officers, directors, employees, agents, or Service Providers shall be liable for any:

(a) physical injury, illness, pain, discomfort, or musculoskeletal harm;
(b) deterioration in physical or mental health;
(c) allergic reaction, dietary adverse effect, or nutritional complication;
(d) aggravation of any pre-existing medical condition; or
(e) death or serious injury,

arising from or connected to a User's access to, reliance on, or participation in any Program or Content available on the Platform, regardless of the form of claim — whether in contract, tort (including negligence), strict liability, or otherwise.

4.2 This limitation does not exclude or restrict liability for:

(a) fraud or fraudulent misrepresentation by Tamreen;
(b) willful misconduct or gross negligence by Tamreen; or
(c) any form of liability that cannot be lawfully excluded under the laws of the State of Kuwait.

5. SERVICE PROVIDER QUALIFICATIONS AND TAMREEN'S VERIFICATION ROLE

5.1 Each Service Provider is solely and exclusively responsible for:

(a) holding and maintaining all professional qualifications, licenses, certifications, and regulatory approvals required under Kuwait law and any applicable professional standards to provide the services they offer;
(b) the accuracy, professional quality, safety, and evidence basis of all Programs and Content they create; and
(c) ensuring their Content does not constitute medical advice, diagnosis, or treatment unless they hold the relevant licensed medical qualification.

5.2 Tamreen conducts a review of Service Provider credentials as part of its onboarding process. This review is a commercial screening process only and does not:

(a) guarantee the accuracy, currency, or completeness of any qualification or credential submitted;
(b) constitute a professional endorsement, clinical certification, or assessment of competence; or
(c) transfer any liability for the quality or safety of a Service Provider's Programs or Content to Tamreen.

5.3 Users are responsible for independently verifying the qualifications, professional standing, and suitability of any Service Provider before engaging with their Programs or Content. Tamreen does not warrant that any Service Provider holds any specific qualification or is fit to provide services to any particular individual.

6. NO PROFESSIONAL-CLIENT RELATIONSHIP

6.1 Your use of the Platform, access to any Program, or any interaction with a Service Provider through the Platform does not create:

(a) a doctor-patient relationship;
(b) a physiotherapist-client relationship;
(c) a dietitian-client or clinical nutrition relationship; or
(d) any other professional-client relationship that would give rise to a duty of care beyond that of a general wellness content provider.

6.2 All interactions on the Platform — including access to Programs, Content, and any in-app communications with Service Providers — are for general fitness and wellness guidance only, unless a Service Provider explicitly represents that they are providing a licensed professional service within their scope of qualification.

7. NUTRITIONAL INFORMATION

7.1 Nutritional content, dietary plans, and supplement information available on the Platform are provided for general educational purposes only and are not a substitute for advice from a licensed dietitian, nutritionist, or medical professional.

7.2 Individual nutritional needs vary significantly based on age, sex, health status, medical history, medication, activity level, and other personal factors. No nutritional program on the Platform is tailored to your individual medical or clinical needs unless a licensed professional has assessed and confirmed this.

7.3 Users with food allergies, intolerances, specific dietary conditions, or medical nutritional requirements must exercise their own judgment and consult appropriate licensed professionals before following any nutritional plan available on the Platform.

8. EQUIPMENT AND ENVIRONMENT SAFETY

8.1 Users who follow exercise Programs involving physical equipment are solely responsible for:

(a) ensuring all equipment is in safe, functional condition before use;
(b) using equipment correctly and within their own physical capability;
(c) exercising in a safe physical environment with adequate space, ventilation, and appropriate flooring; and
(d) not using equipment in a manner that is unsafe or beyond the Service Provider's instructions.

8.2 Tamreen is not responsible for any injury, damage, or harm resulting from the use of exercise equipment, the physical environment in which exercise takes place, or any failure to follow safety instructions.

9. EMERGENCY PROTOCOL — STOP AND SEEK HELP

9.1 You must stop any exercise or program activity immediately and seek qualified medical attention if you experience any of the following during or after a workout or dietary change:

(a) chest pain, pressure, tightness, or discomfort;
(b) severe shortness of breath or difficulty breathing;
(c) dizziness, lightheadedness, or sudden loss of balance;
(d) sudden and severe joint, muscle, or bone pain;
(e) unusual rapid or irregular heartbeat;
(f) nausea, vomiting, or sudden onset of severe fatigue; or
(g) any other symptom that causes you concern about your health or safety.

9.2 Do not continue any Program and do not seek advice through the Platform in a medical emergency. Call emergency services immediately.

10. RESULTS AND OUTCOMES

10.1 Results from fitness and nutritional programs vary significantly between individuals and depend on personal factors including but not limited to genetics, existing fitness level, consistency, diet, sleep, and individual health status.

10.2 No specific results, outcomes, body composition changes, performance improvements, or health benefits are guaranteed by Tamreen, any Service Provider, or any Program or Content available on the Platform.

10.3 Any results, testimonials, or transformations featured on the Platform or in any associated marketing are illustrative only and are not representative of typical outcomes.

11. AGE REQUIREMENTS

11.1 The Platform is intended for Users aged 18 years and older. Users must be at least 18 to create an Account and access Programs independently.

11.2 Users aged 16 to 17 may access the Platform only with the prior, verified consent and active supervision of a parent or legal guardian. The parent or legal guardian assumes responsibility for ensuring the minor's participation is medically appropriate and safe.

11.3 The Platform is not accessible to Users under the age of 16. Tamreen does not knowingly permit users under 16 to create Accounts or access any Platform Content. Any Account identified as belonging to a user under 16 will be terminated.

12.1 This Disclaimer must be accepted by all Users as a condition of Account creation and Platform access. Acceptance is given entirely within the Platform through the in-app consent mechanism — specifically by checking the designated acknowledgment checkboxes during Account registration.

12.2 No physical signature, handwritten signature, or external signing process is required or accepted. Acceptance is digital only.

12.3 Tamreen logs all acceptance events as a Consent Record in accordance with the Terms and Conditions (Section 2.5), capturing the User's account identifier, timestamp, document version, acceptance mechanism, device information, and IP address.

12.4 This Disclaimer forms an integral part of the Terms and Conditions and must be read alongside the Privacy Policy and User Consent document.

13. UPDATES TO THIS DISCLAIMER

13.1 Tamreen may update this Disclaimer from time to time to reflect changes in Platform services, applicable law, or medical and professional standards.

13.2 Where a change is material, Tamreen will notify Users through an in-app notification, a banner or pop-up within the Platform, or an email to the User's registered address.

13.3 Where a material update requires fresh consent, Users will be prompted to re-accept this Disclaimer through the in-platform consent mechanism before continuing to access Programs or Content.